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How it
works:
Once you are on the phone with a member of our support team, you
will be directed back to this page after our support executive
provides you with a unique connection code. You will then enter the
code in the field opposite and click
the SUBMIT button to
initiate the screen-sharing session.
You are prompted to download a small virus-free
plug-in. With your permission, our support executive
can view your screen and share control of your mouse and keyboard.
You are in full
control of your computer at all times. You always have overriding
control of your mouse and keyboard, and you can end the
screen-sharing session at any
time.
Thank
you.
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