Business Benefits
Boost Your Online Presence, Enhance Customer Satisfaction, Increase Sales & Lower the Cost of them!
- Lower your cost of sales by enabling customers to buy online.
- Increase sales and broaden your potential customer base by displaying your products online.
- Improve and enhance customer communications and relationships by facilitating online interaction and allowing them to access transaction, order and account history as well as service call status as they please.
- Empower employees by enabling your sales reps to enter orders and check stock in real time.
- Improve website ranking and brand visibility with increased online traffic.
- Becoming 24-7 organisation allowing purchases to be made and account information accessed out of office hours.
Business Challenges
- Responding to customer demand with the provision of an online portal and store.
- Offering services via the web.
- Displaying products online and in some instances with specific customer prices ascribed.
- Providing self‐service customer account information online.
- Inefficient processes and lack of visibility for Reps with lack of ability to place orders, access customer account information and update their own time sheets while on the road.
Key Features
- Webstore with product pricing in multi currency and customers special pricing.
- Robust and user friendly.
- Highly customisable in terms of design and appearance to meet individual requirements and preferences.
- Easily updated and customisable product descriptions and images from within SAP Business One.
- Fully integrated with SAP Business One, pulling product details and account information from live data and correspondingly updating the solution when transactions are made and stock depleted.
- Service Management Online.
- Sales Rep order entry for their customers only.